Contact
FAQs
How can I get in touch with your customer support team?
Our customer support team is available via phone at (905) 357-8564 during our business hours. You can also reach us via email at sales@groovewear.com. We strive to respond to all inquiries promptly.
What is your company's address for correspondence or visits?
Due to the impact of COVID-19, our company has transitioned to a work-from-home setup for the safety and well-being of our employees and clients. As a result, our physical office is currently closed for visits.
However, we prioritize maintaining seamless communication with our clients. Our dedicated sales representatives are available to schedule meetings at your convenience. They will happily arrange visits to your location or set up virtual meetings to discuss our services/products in detail.
Please reach out to us via phone or email to schedule an appointment with one of our representatives. We are committed to providing the same level of exceptional service and support, whether it’s through remote communication or in-person meetings arranged by our team.
Thank you for your understanding and cooperation as we adapt to these changes during this time.
How long does it typically take to receive a response to inquiries?
We make every effort to respond to inquiries and messages within 24-48 hours during our business days. Please note that response times may vary based on the volume of inquiries received.